PIING
Piing · Wallet passes & recognition
A pass they keep.
A customer you know.
Put your membership in Apple and Google Wallet. Recognise customers when they arrive, and connect the visit to Shopify, even without a purchase.
Wallet pass designs.
Wallet formats
Apple and Google Wallet use their own layouts. Apple Wallet NFC requires approval and a compatible reader. Message appearance and delivery depend on the installed pass and device settings.
From check-in
to follow-up.
One scan or tap identifies the customer. Your team gets the context, your tools get the visit, and the conversation continues after they leave.
Check in.
A Wallet QR scan or a physical card tap. The same customer, recognised.
Scan a Wallet pass.
Hold the pass QR up to the tablet’s front camera.
Tap a physical card.
Touch the NFC card to a Piing Tap Box.
Help in store.
See their membership and customer details in Shopify POS. Check saved items against this store’s stock.
- Store credit
- £32.00
- Member since
- March 2022
- Preferred style
- Minimal
- Clothing size
- Medium
- Preferred style
- Minimal
- Clothing size
- Medium
A starting point for the conversation.
- Open the visit
- Know the customer
- Check what they saved
- Add to the sale
Keep connected.
Reward the visit, update the pass and make the next message relevant.
Reward the visit![]()
Enabled rule: 20 points for a store visit.
1,840 +201,860 points
Bring the pass up to date
Points, visits and the latest check-in, together.
Points 1,860 Visits 14 Last visit Today
Make the message useful
The shirt Sofia saved is in stock here. Let her know.
Wallet message sent
Reward the visit Your enabled loyalty rule
+20 pointsUpdate her pass Points and latest visit
1,860 points · 14 visitsSend a useful message Her saved shirt is in stock at Soho
Sent to Wallet
Membership up to date.
A message worth opening.
Purchase made
Match a qualifying Shopify order to the visit.
No purchase recorded
Trigger your Klaviyo flow after the chosen window.
Choose your reward and messaging rules. Wallet delivery follows device notification settings.
Membership, in your brand.
From the pass they carry to the welcome in store. Your identity, across the whole visit.
Your Wallet pass.
Your logo, colours and membership details, in Apple and Google Wallet.
Your physical card.
Give members a card to keep. Choose NFC, a printed QR code, or both.
Your welcome.
A branded kiosk welcomes recognised members by name after they check in.
Your next message.
Send updates to their installed pass. Choose the message and when it runs.
Physical cards are available in matte metal or plastic. Wallet delivery follows device notification settings.
Without Piing / With Piing
The relationship starts
before checkout.
Omnichannel loyalty, from the first hello to the next purchase. Keep your commerce, loyalty and CRM tools connected to the visit.
Without Piing
An order-led view
With Piing
A connected customer visit
Check-in, not just checkout
Without PiingRecognition starts at the till, when someone buys.
With PiingRecognise them before checkout, while there’s time to help.
More than order data
Without PiingPurchases recorded. Visits between orders missing.
With PiingRecord who visited, where and when, even without a purchase.
A more personal welcome
Without PiingStaff search for a profile and piece together details.
With PiingMembership, saved items and connected fields, ready for the conversation.
Compare the full customer journey
Buying and returning
Without PiingAsk for an email or order number.
With PiingOpen the recognised customer in Shopify POS to sell or return.
Joining in store
Without PiingAnother sign-up task at checkout.
With PiingJoin by phone. Save a branded pass. Marketing opt-in stays separate.
Loyalty across channels
Without PiingSpend is visible. Visits between purchases are not.
With PiingOnline and in-store points, tier and rewards for qualifying visits.
Following up
Without PiingOrder-led flows miss visits without a purchase.
With PiingUse supported visit and no-purchase events in consent-aware CRM flows.
Connecting store and online
Without PiingAn online order, disconnected from the store visit.
With PiingLink eligible later orders to visits within your attribution window.
Compared with an order-led setup without visit check-in; existing tools and configurations vary. Features depend on your plan and connected systems. Intelligence is a separate app. Attribution is an association, not proof that the visit caused the sale.
Fits your store.
Works with your stack.
Your customer record. Your loyalty programme. Your next message. Bring the visit into the tools you already use.
One customer, online and in store.
Read customer and order details. Write selected visit fields to Shopify customer metafields for POS, segments and Flow.
A visit in their record.
Add a recognised check-in to the Shopify customer record, even when there is no purchase.
Their membership, ready.
Bring connected points and tier into Wallet and the staff view. Your loyalty provider keeps the balance.
Something to start with.
See the products they saved and check local stock, ready for a more useful conversation in store.
A reason to reconnect.
Send selected visit events into your CRM. Your configured flows decide the audience, timing and message.
Your enabled integrations and settings determine what is available.
Your tools keep their roles. Piing connects the visit.
Turn orders into useful customer fields.
Find patterns in size, style and buying habits. Write selected results to Shopify customer metafields, ready for segments, Flow and your store team.
22 ready-made fields. A standalone Shopify app.
Product categories & sizes
Plus optional, consented browsing
Start with what they buy.
Find patterns across their orders and the products in your catalogue.
- Preferred category
- Knitwear AI-inferred
- Likely clothing size
- UK 10 AI-inferred
- Lifetime value tier
- High LTV Calculated
- Purchase frequency
- Regular Buyer Calculated
- Recently browsed
- Footwear Consented
- Last active
- 2 days ago Consented
You choose what reaches Shopify.
Build a fuller picture.
Review inferred preferences, calculated behaviour and consented interests.
The fields behind each next step.
Make the next step relevant.
Use selected fields in segments, your own flows and the store team’s view.
AI-inferred fields are suggestions, not confirmed preferences.
In-store context needs both apps and selected fields enabled in Piing POS.
Put your updates where customers shop.
Give launches, restocks and member updates a place in your storefront. Choose who sees them, and when.
A standalone Shopify app. Wallet messages belong to Piing.
- Audience
- Member customers
- Starts
- Launch day · 9am
Early access New
Your first look is here.
The new collection is open to members. Discover it before everyone else.
Track impressions, clicks & attributed orders.
Start where
you are.
Build the membership first, or connect the stores you already run. Piing for Shopify supports both.
Online-first.
Offer a branded Wallet pass through supported Shopify placements. Keep membership close, with no physical store required.
Offer a Wallet passYour first store.
Welcome customers with a tablet, printed QR sign or Shopify POS. A Piing reader is optional.
Set up your first check-inAcross your stores.
Use one membership across your locations. Choose each store’s setup and compare recognised visits by location.
Explore store reporting
Your loyalty provider keeps the balance. Your CRM keeps the sending rules. Piing connects the membership and the visit.
A Wallet pass they keep. A scan or tap, and they’re checked in.